Data-driven Metso Metrics Services Saved Expenses for Metso's Customers

The key assets of aggregate business are crushing and screening equipment, which need to be kept running smoothly and efficiently. Tracking, monitoring and maintaining the equipment is vital for maximum performance, yet it can be difficult. The challenge for the business is that mobile crushers move frequently between sites, often in remote areas around the world. Without having the right information at the right time to make important operational or maintenance decisions, extended downtime can set in and production rates can suffer.

The world-leading industrial machinery company Metso wanted to increase the customer-centricity of aggregate crushing industries by embracing the full potential of digital solutions. Metso’s goal was to develop an innovative digital solution what would help their aggregate customers boost their production performance in a safe and energy efficient way.

To support the everyday operations with data analytics, Vincit developed the top-class cloud-based solution, Metso Metrics Services. Metso’s aggregate customers can now monitor their crushing machinery remotely and view data visualizations of outputs and operating hours available anywhere 24/7. Centralized data helps companies to optimize the performance of their machines, prepare for maintenance needs, and provide remote support. Metso Metrics Services resolves data-related issues in industrial business even with regard to future needs.

Improved resource reliability, optimization and enhanced collaboration with customers through expertise and advanced technology – the new solution is delivering exactly what Metso was looking for.

Metso Metrics Services has helped Metso’s aggregate customers’ to increase their added value and productivity by reducing routine site checks, improving machine’s crushing capacity, and automatizing reporting. Operational costs have reduced significantly as companies have been able to plan and prepare for machine maintenance.

Metso Corporation is a listed, world-leading processing industry company offering equipment and services in the mining, aggregates, and oil and gas, recycling, pulp and paper, and other process industries. In 2018, Metso’s revenue was €3.2 billion.