The versatile Hesburger mobile app gave the customers what they ordered.
Right from the start, Hesburger’s staff and customers were a vital part of the software development project. This way, we were able to create an application that provides customers with a smoother and quicker customer experience starting from their smartphone and ending at the restaurant counter. Mobile app orders are integrated into Hesburger’s own point-of-sale system, allowing for the utilization of the existing reporting and tracking systems. Due to the application’s vast built-in analytics, further development decisions can be based on verified data.
Vincit monitors the application server with a 24/7 on-call service to ensure the app’s operational reliability and an excellent customer experience without any service failures or breaks. In addition to the tech solutions, we have also invested heavily on the applications’ design and its visual look has received a lot of positive feedback.